Setting an Installation Date
Once our installer receives your carpet, we will work with you and your designer to come up with the best time to install your carpeting. The installation will create some inconvenience, so it should be done on a day when you are somewhat flexible. And, if anyone in your home is particularly sensitive to dust or has allergies, they may want to stay out of the house on installation day.
Removal of old
If you already have carpeting, J. Asher will remove and dispose of all old material unless otherwise noted. The carpet tack strip that has been installed may be used again if it is in good shape as determined by us. If it is deemed unusable we will replace it with new at no charge to you. Existing metal or wood trim pieces, moldings, and transitions will be discussed.
Furniture will be removed from the room(s) receiving new carpeting. Your help in moving fragile pieces is necessary. Please remove all breakable items such as vases, lamps, pictures, collectables, china, and other fragile items. In bedrooms, please strip the beds and remove all items from the bottom of closets. All electronic equipment is to be unplugged and moved out of the work area by you. Special furniture and other items need to be discussed prior to installation day.
J. Asher takes particular care to ensure that any additional costs are reviewed with you and your designer. It is our policy to inform you regarding any additional costs as soon as they are known. Sometimes unforeseen problems arise after the existing flooring has been removed and unsuitable conditions for the installation are exposed. Should this occur, you will be notified before the job continues and will understand any additional charges or time that will be required.
Doors, Moldings, and Baseboards
When preparing to install your carpeting, we may remove your doors. Sometimes the carpet you have selected will require that the doors be resized. You will need to have an outside carpenter of correct this problem. The same could be true of the baseboards and moldings if the carpet or pad height has changed from the existing. In addition, it is likely that we will make some minor marks and scratches on the baseboards and lower walls. We suggest that you keep some paint for touchup after we are complete.
Left over Carpeting
Generally there will be left over carpeting. We are very carful to order the proper amount required, including pattern repeats, door drops, and proper seaming. Quite often we will discuss the options with you or your designer, but we will not leave our installers short of carpet. If any remnants remain, they can be left with you or disposed of by us at your discretion.
On some surfaces, installers may use adhesives for ‘direct glue’ or ‘double stick’ methods of installation. These may have an odor. J. Asher uses products that are in keeping with the strictest standards to ensure that there are no excessive VOC’s. The odors are safe, though sometimes unpleasant, and will dissipate rapidly depending on the airflow in your space.
We will assume that we an use your power for our electrical tools. If not, please notify us in advance.
In most installations, you will have seams. Today’s heat bonded seams are generally stronger than the rest of the carpet –but– they are not invisible. Even though our technicians are very skilled and experienced, you may be able to see the seams, at least from certain angles or in certain lighting conditions. The location of the seams will be discussed, if necessary, and will be strategically placed to minimize their appearance whenever possible.
Today’s high luster fibers reflect different colors depending on the room lighting, wall and ceiling color, and viewing direction. These changes are normal, should be expected, and often add interest and depth from a design perspective.
The Highest Standards
J. Asher uses only the most qualified technicians and flooring installers our State-of-the-Art installation techniques let you rest assured that your carpet will be installed the very best way possible. You can feel confident that we will do our best to make sure that you have a beautifully installed carpet that will provide you with years of enjoyment and comfort.