Get­ting Ready

Set­ting an Instal­la­tion Date
Once our installer receives your car­pet, we will work with you and your designer to come up with the best time to install your car­pet­ing. The instal­la­tion will cre­ate some incon­ve­nience, so it should be done on a day when you are some­what flex­i­ble. And, if any­one in your home is par­tic­u­larly sen­si­tive to dust or has aller­gies, they may want to stay out of the house on instal­la­tion day.

Removal of old
If you already have car­pet­ing, J. Asher will remove and dis­pose of all old mate­r­ial unless oth­er­wise noted. The car­pet tack strip that has been installed may be used again if it is in good shape as deter­mined by us. If it is deemed unus­able we will replace it with new at no charge to you. Exist­ing metal or wood trim pieces, mold­ings, and tran­si­tions will be discussed.

Remov­ing fur­ni­ture
Fur­ni­ture will be removed from the room(s) receiv­ing new car­pet­ing. Your help in mov­ing frag­ile pieces is nec­es­sary. Please remove all break­able items such as vases, lamps, pic­tures, col­lec­tables, china, and other frag­ile items. In bed­rooms, please strip the beds and remove all items from the bot­tom of clos­ets. All elec­tronic equip­ment is to be unplugged and moved out of the work area by you. Spe­cial fur­ni­ture and other items need to be dis­cussed prior to instal­la­tion day.

Addi­tional Fees
J. Asher takes par­tic­u­lar care to ensure that any addi­tional costs are reviewed with you and your designer. It is our pol­icy to inform you regard­ing any addi­tional costs as soon as they are known. Some­times unfore­seen prob­lems arise after the exist­ing floor­ing has been removed and unsuit­able con­di­tions for the instal­la­tion are exposed. Should this occur, you will be noti­fied before the job con­tin­ues and will under­stand any addi­tional charges or time that will be required.

Doors, Mold­ings, and Base­boards
When prepar­ing to install your car­pet­ing, we may remove your doors. Some­times the car­pet you have selected will require that the doors be resized. You will need to have an out­side car­pen­ter of cor­rect this prob­lem. The same could be true of the base­boards and mold­ings if the car­pet or pad height has changed from the exist­ing. In addi­tion, it is likely that we will make some minor marks and scratches on the base­boards and lower walls. We sug­gest that you keep some paint for touchup after we are complete.

Left over Car­pet­ing
Gen­er­ally there will be left over car­pet­ing. We are very car­ful to order the proper amount required, includ­ing pat­tern repeats, door drops, and proper seam­ing. Quite often we will dis­cuss the options with you or your designer, but we will not leave our installers short of car­pet. If any rem­nants remain, they can be left with you or dis­posed of by us at your discretion.

Adhe­sives
On some sur­faces, installers may use adhe­sives for ‘direct glue’ or ‘dou­ble stick’ meth­ods of instal­la­tion. These may have an odor. J. Asher uses prod­ucts that are in keep­ing with the strictest stan­dards to ensure that there are no exces­sive VOC’s. The odors are safe, though some­times unpleas­ant, and will dis­si­pate rapidly depend­ing on the air­flow in your space.

Elec­tric­ity
We will assume that we an use your power for our elec­tri­cal tools. If not, please notify us in advance.

Car­pet Seams
In most instal­la­tions, you will have seams. Today’s heat bonded seams are gen­er­ally stronger than the rest of the car­pet –but– they are not invis­i­ble. Even though our tech­ni­cians are very skilled and expe­ri­enced, you may be able to see the seams, at least from cer­tain angles or in cer­tain light­ing con­di­tions. The loca­tion of the seams will be dis­cussed, if nec­es­sary, and will be strate­gi­cally placed to min­i­mize their appear­ance when­ever possible.

Color Changes
Today’s high lus­ter fibers reflect dif­fer­ent col­ors depend­ing on the room light­ing, wall and ceil­ing color, and view­ing direc­tion. These changes are nor­mal, should be expected, and often add inter­est and depth from a design perspective.

The High­est Stan­dards
J. Asher uses only the most qual­i­fied tech­ni­cians and floor­ing installers our State-of-the-Art instal­la­tion tech­niques let you rest assured that your car­pet will be installed the very best way pos­si­ble. You can feel con­fi­dent that we will do our best to make sure that you have a beau­ti­fully installed car­pet that will pro­vide you with years of enjoy­ment and comfort.